At Zeptea safeguarding the privacy and security of our visitors is of paramount importance. This Privacy Policy outlines the measures we adopt to protect your personal data and ensure its secure handling when you engage with our website or communicate with our team. We are committed to ensuring your information remains confidential and secure. We do not rent, sell, or share your personal data—including your name, address, contact details, and payment information—with any third parties without your explicit consent. Below, we provide a detailed overview of how we collect, process, and protect your data.

Information We Collect

We may gather and process the following information:

At Zeptea safeguarding the privacy and security of our visitors is of paramount importance. This Privacy Policy outlines the measures we adopt to protect your personal data and ensure its secure handling when you engage with our website or communicate with our team.

We are committed to ensuring your information remains confidential and secure. We do not rent, sell, or share your personal data—including your name, address, contact details, and payment information—with any third parties without your explicit consent. Below, we provide a detailed overview of how we collect, process, and protect your data.

1. Personal Data Provided by You:

Information submitted via forms on our website, such as during account creation or while making a purchase.
Records of correspondence when you contact us directly.

2. Transaction Details:

Information related to purchases made on our website, including payment and delivery details.

3. Website Interaction Data:

Information regarding your visits, such as traffic data, location data, weblogs, and resources accessed on our site.
Data collected through tools like Microsoft Clarity and Microsoft Advertising for behavioral analysis, heatmaps, and session replays to optimize user experience and marketing efforts. To learn more, refer to the [Microsoft Privacy Statement](https://privacy.microsoft.com/).

Cookies and IP Address Collection

We may collect technical data related to your device, including your:

IP Address, Operating System, and Browser Information: This data helps us improve the functionality of our website and deliver a better user experience.
Cookies: Small files stored on your computer to track your website usage. These help us personalize your experience and analyze website performance.

You can disable cookies through your browser settings, but please note that doing so may limit access to certain features of our site. We are not responsible for cookies used by third-party advertisers on our platform. Cookies from advertisements are only activated if you click on them.

How We Protect Your Data

We employ advanced security measures to safeguard the data we collect, ensuring it is stored on secure servers:

SSL Encryption: All payment information is encrypted using Secure Socket Layer (SSL) technology.
Restricted Access: Only authorized personnel can access stored information.

While we take every precaution to protect your data, no system is completely secure. Any data transmission over the internet carries inherent risks, which are beyond our control. We encourage you to maintain the confidentiality of your login credentials.

How We Use Your Information

Your data is used for the following purposes:

Website Optimization: Ensuring our website content is displayed in the best format for your device.
Customer Communication: Providing updates about our products, services, or promotional offers based on your preferences.
Order Fulfilment: Processing and delivering purchases made on our website.
Website Updates: Informing you about changes to our policies, services, or website features.

We may share anonymized, aggregate data with advertisers or business partners for statistical purposes. However, we do not disclose any personally identifiable information without your explicit consent.

We may share anonymized, aggregate data with advertisers or business partners for statistical purposes. However, we do not disclose any personally identifiable information without your explicit consent.

Credit Card Information

We do not store customer credit card details, whether collected online or over the phone.

External Links

Our website may include links to third-party websites. Please note that these external sites have their own privacy policies, and we are not responsible for their practices. We recommend reviewing their privacy policies before sharing any personal information.

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page, and we encourage you to review it periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us:

Email: tag@zeptea.com
Address: Godlix Morning Hope Safdarjung Enclave, New Delhi – 110029
Phone: +91 70426 54306

We value your trust and are committed to ensuring the security and confidentiality of your personal data.