
FAQs
What makes Zeptea different from other tea brands?
Zeptea offers 100% pure, natural, and caffeine-free herbal teas crafted with sustainability in mind. Our teas are free from preservatives, chemicals, and artificial flavors, ensuring the highest quality and freshness.
If you still have doubts and questions, please WhatsApp to 7042654306 or write to tag@zeptea.com
Does Zeptea offer green tea or CTC tea?
Yes, we provide high-quality green tea and CTC tea upon request, ensuring premium options for all tea lovers.
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Are Zeptea products organic?
Yes, Zeptea teas are sourced directly from farms, ensuring they are organic and free from harmful additives.
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What does “farm-to-cup freshness” mean?
It means our teas are sourced directly from farmers, ensuring you enjoy fresh, high-quality tea without any middlemen.
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Why doesn’t Zeptea use tea bags?
We believe in delivering the full, rich flavor of loose-leaf teas for a pure and authentic experience, free from microplastics and artificial additives.
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Are Zeptea products caffeine-free?
Yes, all Zeptea teas are caffeine-free, making them ideal for any time of the day.
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Can Zeptea teas help with detox?
Yes, blends like Hibiscus and Kashmiri Kahwa are rich in antioxidants and can support natural detoxification.
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Can I reuse the tea leaves?
Yes, most of our teas can be steeped twice, though the flavor will be lighter in the second brew.
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How should I store Zeptea teas?
Store your teas in an airtight container, away from sunlight, moisture, and strong odors to maintain freshness.
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Can I make iced tea with Zeptea blends?
Absolutely! Brew hot, let it cool, and serve over ice for a refreshing, flavorful iced tea.
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Is Zeptea vegan and cruelty-free?
Yes, Zeptea products are 100% vegan and cruelty-free, ensuring we care for both people and the planet.
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Does Zeptea support sustainable farming practices?
Yes, we work directly with farmers who follow ethical and sustainable practices, reducing environmental impact.
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How does Zeptea contribute to community development?
By sourcing directly from farmers, we support local communities and ensure fair wages, empowering them to maintain sustainable practices. Additionally, our Zepcare Foundation is dedicated to supporting orphaned children.
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How can I purchase Zeptea products?
You can purchase Zeptea products online on Amazon, Flipkart, eBay, Big Basket, and other retail stores in malls.
If you still have doubts and questions, please WhatsApp to 7042654306 or write to tag@zeptea.com
Do you offer international shipping?
Yes, we ship globally, though shipping charges and delivery times vary by location.
If you still have doubts and questions, please WhatsApp to 7042654306 or write to tag@zeptea.com
What is your return and refund policy?
Please read our refund policy here (add link)
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Can I gift Zeptea products to someone?
Yes, our beautifully packaged teas make perfect gifts. Contact us for customized gift options.
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How do I choose the right tea for me?
Check our product descriptions or reach out to us for personalized recommendations based on your preferences.
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Can I mix different Zeptea blends?
Yes, feel free to mix and match our herbal teas to create your own unique blends.
If you still have doubts and questions, please WhatsApp to 7042654306 or write to tag@zeptea.com
Do you offer subscription plans?
We’re working on introducing subscription options to ensure you never run out of your favorite teas.
If you still have doubts and questions, please WhatsApp to 7042654306 or write to tag@zeptea.com
Can I request bulk or customized orders?
Yes, for bulk inquiries or distributor inquiries, contact us at partners@zeptea.com.
If you still have doubts and questions, please WhatsApp to 7042654306 or write to tag@zeptea.com
Are Zeptea herbal teas safe for children?
Zeptea herbal teas are natural, caffeine-free, and free from artificial additives, making them suitable for all ages.
If you still have doubts and questions, please WhatsApp to 7042654306 or write to tag@zeptea.com
How do I brew Zeptea teas?
Use 1 teaspoon of loose-leaf tea per cup of water at 80-90°C, steeping for 3-5 minutes. For the purest experience, we recommend using our high-quality steel infuser.
If you still have doubts and questions, please WhatsApp to 7042654306 or write to tag@zeptea.com
Can I drink Zeptea herbal teas if I’m pregnant?
We recommend consulting your healthcare provider before use.
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Can I request bulk or customized orders?
Yes, for bulk inquiries, for distributors, contact us at partners@zeptea.com. For help and queries, reach out to our customer service helpline - 70426 54306 or you may write to tag@zeptea.com.
If you still have doubts and questions, please WhatsApp to 7042654306 or write to tag@zeptea.com
Is there a disclaimer regarding the use of Zeptea herbal teas?
Herbal teas from Zeptea are not intended for diagnosis, treatment, or cure. Pregnant, lactating women, and individuals with health conditions should consult a doctor before use.
If you still have doubts and questions, please WhatsApp to 7042654306 or write to tag@zeptea.com
How can I maintain a healthy lifestyle while consuming Zeptea teas?
While Zeptea teas support health and wellness, combining them with a balanced diet, regular exercise, and a disciplined lifestyle will yield the best results. Consistency in your health habits, along with Zeptea’s pure and natural teas, can enhance your overall well-being.
If you still have doubts and questions, please WhatsApp to 7042654306 or write to tag@zeptea.com